From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

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Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

Coinbase, the largest cryptocurrency exchange based in the U.S., said Thursday that criminals had improperly obtained ...

Amazon.com Services’ expansion plans in Greensboro appears to involve a 192,026-square-foot facility at a $24.4 million ...

A strong marketing campaign is useless without strong operations. Most home service contractors blame their agency or ...

NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to ...

Coinbase unveils $20M bounty to identify data breach perpetrators, emphasizes security measures, and pledges customer ...

One of the strongest advantages behind Mitolyn Support Plus is the brand's emphasis on user satisfaction and responsive ...

A Hayward man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations including that it ...

A California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including ...