"In November 2019, the City of Chicago passed an ordinance that charges surcharges on rideshare trips, which may increase the ...

But a $5 pickup may end up costing a Chicago couple more than $1,000 in lost merchandise. The couple said the courier took ...

Dara Khosrowshahi told his employees “it is what it is” at an internal meeting after announcing Uber would increase in-office ...

The city’s Department of Business Affairs and Consumer Protection has launched a sweeping investigation into how many Uber ...

Jon Hansen, host and executive producer of the Block Club Chicago Podcast, joins Bob Sirott to share the latest Chicago ...

The De Haans said Uber has failed to take action even though he has given the rideshare company proof in the form of screenshots with a timeline and receipts, and even video of the driver loading ...

Block Club reached out to Uber about customers being improperly charged city congestion fees outside of allotted times, and ...

The city's business department is investigating after Block Club reported the company overcharged riders the city's $1.50 ...

A Chicago man says he can prove an Uber driver was the last person in possession of his missing packages. A Chicago man says he can prove an Uber driver was the last person in possession of his ...

Rideshare companies can charge a $1.50 surcharge for all rides to and from downtown from 6 a.m. to 10 p.m., but customers have noticed that fee outside those hours.

CHICAGO (WLS) -- People who have taken a late night Uber downtown Chicago this year might have been overcharged without knowing it. Some riders could soon get refunds, the company said.

People who have taken a late night Uber downtown Chicago this year might have been overcharged without knowing it, the ...